Outsourcing Contracts
� a Practical Guide
   
 
Författare:Lewis Amanda , Leighton Paisner Berwin
Titel:Outsourcing Contracts � a Practical Guide
Anmärkning:Ny upplaga utkommer preliminärt under år 2009.
Upplaga:2 uppl.
Utgivningsår:2006
Omfång:416 sid.
Förlag:City & Financial Publishing
ISBN:1905121121
Ämnesord:Förmögenhetsrätt
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Contents:

Part One - Introduction
Chapter 1 - Defining Successful Outsourcing

Part Two - Preparation
Chapter 2 - Preparation by the Customer
Chapter 3 - A Competitive Procurement Process
Chapter 4 - Selecting a Preferred Supplier
Chapter 5 - The Project Plan
Chapter 6 - Preparation by the Supplier

Part Three - Services
Chapter 7 - The Service Description
Chapter 8 - Control Over How the Services are Provided
Chapter 9 - Service Levels or Key Performance Indicators
Chapter 10 - Governance
Chapter 11 - Dealing with Disputes
Chapter 12 - Customer Dependencies

Part Four - Structure
Chapter 13 - Existing Equipment
Chapter 14 - Existing Software and Intellectual Property Rights
Chapter 15 - Property Aspects
Chapter 16 - Treatment of Assets During Term
Chapter 17 - Different Supplier Models

Part Five - Charging
Chapter 18 - The Charging Regime
Chapter 19 - Service Credits
Chapter 20 - Ensuring Competitive Charges

Part Six - Change
Chapter 21 - Transformational and Developmental Outsourcing
Chapter 22 - Change Management

Part Seven - Termination
Chapter 23 - Term and Termination Rights
Chapter 24 - The Termination Decision
Chapter 25 - Implications of Termination

Part Eight - Insolvency and People Issues
Chapter 26 - Insolvency Issues
Chapter 27 - People Issues

Part Eight - Insolvency and People Issues
Chapter 28 - Liability and Risk
Chapter 29 - Limitations of Liability
Chapter 30 - Confidentiality, Data Protection and Security

Part Ten - Regulations
Chapter 31 - Financial Services Sector
Chapter 32 - Public Sector Outsourcing
Chapter 33 - Utilities Sector

Part Eleven - International Outsourcing
Chapter 34 - Offshore Outsourcing

Part Twelve - Conclusion
Chapter 35 - Key Success Factors
 
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